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Lead Configuration

Lead Statuses

Default statuses in Administration → Entity Manager → Lead → Fields → status:

Status Value Style Description
New New default Default state
Assigned Assigned default Assigned to salesperson
In Process In Process primary Actively worked
Converted Converted success Converted
Recycled Recycled info Temporarily inactive
Dead Dead info Disqualified

Lead Sources

Configure sources in Entity Manager → Lead → Fields → source:

Source Value
Call Call
Email Email
Existing Customer Existing Customer
Partner Partner
PR Public Relations
Web Web Site
Campaign Campaign
Other Other

Lead Conversion

Conversion settings in Entity Manager → Lead:

{
  "convertEntityList": ["Account", "Contact", "Opportunity"],
  "convertFields": {
    "Contact": {},
    "Account": {
      "name": "accountName",
      "billingAddressStreet": "addressStreet",
      "billingAddressCity": "addressCity",
      "billingAddressState": "addressState",
      "billingAddressPostalCode": "addressPostalCode",
      "billingAddressCountry": "addressCountry"
    },
    "Opportunity": {
      "amount": "opportunityAmount",
      "leadSource": "source"
    }
  }
}

Custom Lead Fields

To add company IDs (CZ):

  1. Entity Manager → Lead → Fields
  2. Add fields:
  3. sicCode (varchar, max 40) – Company ID
  4. vatId (varchar, max 40) – VAT ID