Contact Management¶
Creating a Contact¶
- Go to Contacts
- Click Create Contact
- Fill out the form:
Required fields:
| Field | Description |
|---|---|
| Last Name | Last name of the person |
Important fields:
| Field | Description |
|---|---|
| First Name | First name |
| Email address | |
| Phone | Phone number |
| Account | Assigned company |
| Position | Job title |
- Click Save
Linking to Multiple Accounts¶
A contact can be linked to multiple companies:
- In the contact detail open Accounts
- Click Select
- For each account set:
- Role – position in the company
- Is active – current relationship
Activity Tracking¶
For a contact you can track:
| Activity | Description |
|---|---|
| Meeting | Planned/finished meeting |
| Call | Phone call |
| Task | Task related to the contact |
| Email communication |