Mass SMS Module

The Mass SMS module allows sending SMS messages to large groups of recipients directly from the CRM. It uses the Target List entity and integration with an SMS gateway (e.g., T-Mobile).

Key Features

• Target Groups: Utilizes standard Target Lists for selecting recipients.
• Entity Support: Automatically retrieves phone numbers from Accounts, Contacts, Leads, and Users.
• Number Validation: Automatic checking and normalization of phone numbers before sending.
• Bulk Sending: Efficient processing of large volumes of messages.

Documentation Content

• Usage - How to create a campaign and send SMS.
• Administration - Configuration of the integration (T-Mobile).
• Technical Reference - Data model and sending logic.