Working with Records¶
Creating a Record¶
flowchart TD
A[Click +] --> B[Select entity]
B --> C[Fill form]
C --> D{Required fields?}
D -->|No| E[Show errors]
E --> C
D -->|Yes| F[Save]
F --> G[Record detail]
Editing a Record¶
| Method | Description | When to use |
|---|---|---|
| Inline edit | Click on field in list | Quick changes |
| Detail edit | Click pencil icon | Complex changes |
| Mass edit | Select multiple records | Same change for many |
Filters and Search¶
Preset filters at the top of the list:
- My - records assigned to you
- My Team's - your team's records
- Followed - records you follow
- All - no filter (per permissions)
| Operator | Description | Example |
|---|---|---|
| = | Equals | Status = Active |
| != | Not equals | Status != Canceled |
| > / < | Greater/less | Amount > 10000 |
| contains | Contains | Name contains "CRM" |
| is empty | Is empty | Email is empty |
You can save frequently used filters:
- Set up the filter
- Click Save Filter
- Name the filter
- Filter appears in quick filters
Stream and Following¶
flowchart LR
subgraph Actions["Actions on Record"]
CREATE[Creation]
UPDATE[Update]
RELATE[Linking]
EMAIL[Email]
NOTE[Note]
end
subgraph Stream["Stream"]
ITEM1[Activity entry 1]
ITEM2[Activity entry 2]
ITEM3[Activity entry 3]
end
Actions --> Stream